Partner support

Some of the support mechanisms that we provide are:

Vodacom Business Partner Portal 
Our website is a dynamic support tool for Vodacom partners, giving their staff a variety of product and system information, announcements, promotions, access to training and a place to acknowledge achievements.

Vodacom Business Partner Portal

Business support & sales assistance                                        
Approved partners are assigned a Partner Account Manager (PAM) and have access to a dedicated support call centre for assistance with queries.    

Focused training programmes are available for partners and their staff.                                                                                             

Branding and marketing support                                             
Our Vodacom Marketing team provides our partners with marketing collateral as well as national marketing campaigns.

After-sales support                                           
There are a number of issue-resolution support mechanisms available.